Terms & Conditions
COLLECTION GUIDE
Discover in this guide all our options to customize your stationery, as well as a presentation of the different steps between the time you place your order and the production of your paper goods.
You will be able to communicate your wording, ink, paper and envelope colors, and your choice of embellishments through a form that we will send you by email once your order has been placed.
Our semi-custom collections are the reflection of Two Made One's aesthetic. The texts can be adapted with the information of your big day and translated in your language, but the design cannot be modified.
01
Browse our semi-custom collections and select the articles you need, as well as their quantity and the desired printing technique.
02
At the bottom of this page, you'll find our Terms & Conditions. Read them carefully for more information on the validation process and manufacturing time.
03
Once your selection is made, validate your shopping cart and complete your order. You'll receive a separate invoice for shipping costs when your order is ready to ship.
04
You will receive an email within 2 business days to collect information about your paper choices, ink colors, wording and any other relevant details.
PRINTING METHODS
DIGITAL PRINTING
The most common and affordable printing technique. The image reproduced on the paper creates a smooth surface.
Available on all our paper colors in 300gsm or on transparent paper.
LETTERPRESS
This artisanal method leaves a textured effect because the characters are pressed into the paper. The resulting colors are matte.
50 pieces minimum, available on thick white cotton paper in 500gsm.
FOIL PRINTING
This artisanal printing technique transfers metallic foil onto paper using a custom plate made especially for you.
80 pieces minimum, available on 300gsm white cotton paper.
INK & FOIL COLORS
Palette for digital printing and letterpress
All colors below are suitable for letterpress. Light colors marked with a * are not recommended for digital printing as they will appear less vivid on your stationery.
For the darkest paper colors, please choose the 'Swan' ink.
Palette for foil printing
PAPER COLORS
For letterpress or foil printing, please select 'Ivory' paper.
All paper colors below are available for digital printing.
If you don't see your dream color among this selection, please contact us and we will show you more shades to match your event's color scheme.
ENVELOPE COLORS
These shades are available in invitation and RSVP formats. If you have selected an invitation and an RSVP card, you can choose 2 different envelope colors if you wish.
Note that the shade 'Transparent' is available with a rectangular flap, not compatible with envelope liners.
RIBBON COLORS
WAX SEAL COLORS
WAX SEAL DESIGNS
Do not hesitate to contact us for any question, we will be happy to assist you.
TERMS & CONDITIONS
DIGITAL PROOF
After reception of your wording and customization choices, we will send you a digital proof within 4 business days. Your order includes 2 sets of revisions - each takes 2 business days to process. Check carefully whether the text, design and ink colors match your order.
During this step, you can ask us any questions and we will make the necessary adjustments. Any additional proof will be charged 50€.
Once the final proof is validated, the order goes into production and it is no longer possible to make any changes.
PRODUCTION TIME
Production takes between 12-15 business days for an order including digital printing, and between 15-18 business days for an order including letterpress or foil printing. If you have selected embellishments, please allow 1 extra week of production.
COLOR VARIATIONS
We try to reproduce the ink, paper and envelope colors as closely as possible to reality. However, please note that screens do not reproduce colors in the same way - so there may be a slight difference between the colors you will see on digital proofs and printed items.
SHIPPING
You will be charged our standard shipping rate at checkout. The correct shipping costs will be calculated according to the weight and dimensions of your order by the end of the production phase. We will inform you at this stage if there is an additional amount to cover. Do not hesitate to contact us if you would like an estimate of the shipping costs before placing your order.
Our parcels are sent with a complementary tracking number that will be communicated to you by e-mail after shipment. We ship worldwide.
RETURNS & EXCHANGES
As the articles are personalized with your event information, they are not refundable and are not eligible for exchange, return or cancellation. However, if you notice an error on our part when receiving your order (the text differs from the digital proof approved by the client), contact us within 7 days and we will refund you the incorrect article or reprint and ship it it at our expense.
Two Made One is not responsible for grammatical errors or typos present in wording provided by the client. We invite you to check the information you send us carefully because it will be copied and pasted as is to avoid mistakes. If an error is found on the printed items but the mock-up and content has been approved by the client, the reprint and shipping costs will be supported by the client.